In this Privacy Policy, when we refer to “AIM Homecare Ltd” or “we”, “us” or “our”, we mean AIM Homecare Ltd.
AIM Homecare Ltd is committed to protecting the privacy of individuals who use our services, as well as those who are simply visiting our website.
In accordance with Data Protection legislation, AIM Homecare Ltd is registered with the ICO. Our registered address is 172 West Street, Fareham, Hampshire PO16 0EQ, UK.
This notice sets out the way AIM Homecare Ltd processes, stores and protects user data and information that you may supply to us. It also outlines the obligations and requirements of the users, the website, and website owners.
You may contact us at any time with regards to this privacy notice or the way your personal data is being processed by contacting our Data Protection Officer:
About Us
AIM Homecare Ltd provides individuals with personalised packages of care and support to enable them to remain in their own homes for longer.
Working together with individuals and their families, we create a support plan to suit the needs of the person both in the short and long term—promoting independence, choice, respect, privacy, security and continuity.
Our experienced, professional Care Assistants, Support Workers and specialist staff are specifically trained to deliver tailored, individual support packages.
We take great pride in our ability to design appropriate person-centred care plans. By understanding the needs of each individual, we are able to offer a personalised, reliable and high-quality service that provides peace of mind to them and their families.
Our commitment is to improve a person’s quality of life and give them the opportunity to maximise their independence through our outcomes-based care approach.
Our Services include:
Updates to this Website Privacy Policy
From time to time we may amend this privacy policy to remain compliant with changes to legislation, including but not limited to the General Data Protection Regulation 2016, Privacy and Electronic Communication Regulation 2003, and the Data Protection Act 2018.
Any changes, updates or amendments will be published on our website with the date of the latest update.
Personal Data
‘Personal data’ is defined in law as any information relating to an identified or identifiable natural person (‘data subject’). An identifiable person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, or other unique factors.
We collect or amass personal data in accordance with our contractual obligations or with consent, as set out in our respective privacy policies for service users, staff, job applicants, and marketing.
Purposes for the Processing of Personal Data
When you enter a contract with AIM Homecare Ltd, you will always have clear visibility regarding the type of personal data that is being collected.
You will have the opportunity to review the purposes of the data collection and may choose to approve or disapprove. Please note, however, that if you do not consent to the collection of required data, we may be unable to provide the services you request.
The information collected by AIM Homecare Ltd is used for:
Consent
Where AIM Homecare Ltd needs to collect or share your information with a third party, we will obtain your consent where it is required. For example, if we need to process highly sensitive or “special categories” of data, we will explain the purposes of processing and obtain your consent prior to doing so.
Third-Party Sharing
AIM Homecare Ltd will never sell or share your details with organisations for marketing or advertising purposes.
We may provide your information to a third party where it is necessary for the delivery of services you have requested. However, we will always ensure that appropriate safeguards are in place.
Approved third parties may include staff members, technology providers, or other service providers essential to our care services. If you would like a copy of our authorised third parties, please contact us at info@aimhealthcare.uk
Where required, information may also be shared with relevant authorities such as the Police, the Care Quality Commission, the Information Commissioner’s Office, or the Health and Safety Executive.
Where your data is transmitted internationally, outside of the EEA, we will ensure that enforceable binding contracts or suitable data protection legislation is in place.
Security Controls
AIM Homecare Ltd has implemented organisational and technical measures to protect the confidentiality, integrity and availability of data. These include:
Organisational controls:
Technical controls:
Other Sites and External Links
Our website may contain links to third-party websites. AIM Homecare Ltd is not responsible for the content or use of those sites and cannot be held liable for any damage caused to your computer equipment. The use of external links is at your own risk.
Special Categories of Data
We may process medical data and child data, but only with prior positive consent.
GDPR Rights
Under GDPR, you have the following rights:
To exercise these rights, please contact our Data Protection Officer at info@aimhealthcare.uk Identity verification will be required before processing any request.
Additional Information
For questions regarding this privacy notice or how your data is handled, please contact us at info@aimhealthcare.uk
For further information on data protection regulations, please visit:
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